Responsibilities: Instructional Design, eLearning Development
Target Audience: PDD Funded stakeholders, including community service providers, Administrators of Family Managed Services (FMS), as well as services directly run and operated by PDD (Direct Operations).
Tools Used: Articulate Storyline, Adobe Photoshop, Mindmeister, Powerpoint
Year: 2022
Overview
This interactive training and scenario-based concept project educate stakeholders on the policy framework for preventing abuse and procedures to follow when responding to allegations of abuse, including addressing the immediate safety and security needs of the individual. This project has been reviewed by senior Progress Managers and received positive feedback.
-
Audience: PDD Funded stakeholders, including community service providers, Administrators of Family Managed Services (FMS), as well as services directly run and operated by PDD (Direct Operations).
-
Responsibilities: Instructional Design, eLearning Development
-
Tools Used: Articulate Storyline, Adobe Photoshop, Mindmeister, Powerpoint
Problem and solution
The client is a large non-profit organization. Recently, The province of Alberta reviewed its framework for strategies for preventing abuse and procedures to follow.
This new framework required that the stakeholders be trained on the new protocol by properly identifying reports of abuse and steps to take to prevent future occurrences. The Human resource manager approached me in the hope of addressing this issue with E-Learning.
After I shadowed an initial call with HR and conducted two rounds of SME interviews, I found that this is a knowledge and skill-related problem that a scenario-based E-learning module could solve. Therefore, I proposed an E-Learning module that helps stakeholders define abuse, respond to abuse, and prevent future occurrences.
Process
Guided by the ADDIE model, I started with SME interviews to identify the problem and needs.
I used Bloom’s Taxonomy to write learning objectives that focus on defining, responding, and preventing abuse. Then, I used Gagne’s Nine Events of Instruction to create a learning experience that includes role-plays, multi-choices questions and corrective feedback.
I designed and developed this visually appealing E-learning module with Articulate Storyline 360, Adobe Photoshop, and Microsoft Powerpoint.
Action Map
Based on the results of the analysis, I created the Action Map. It is a series of specific and observable actions that lead the learners to close the gap and achieve their goals. It also provides the opportunity to measurably improving the stakeholder’s performance and creates realistic practice activities.
Visual Mockups
I used Adobe Photoshop and Microsoft Powerpoint to create visual mockups that allow stakeholders to preview the final project. They also enabled me to iterate on the design rapidly before actually building the project with Articulate Storyline.
Full Development
I developed the final project with Articulate Storyline 360 based on the visual mockups. I added interactivity with buttons, triggers, variables, layers, animation, hotspots, states, and more. variables were especially important in helping to create scenario-based practices.
Results
This learning module was reviewed by HR who provided helpful feedback. The module’s limitations are question variety and content length, to be specific, more questions could be added.
The strengths, however, are minimal design, challenging questions, and interactive scenario-based content which made the learning fun.
Takeaways/Learnings
It was fun creating this project, especially during the development and visual mockup phase. I love exploring functionalities that fit the content best. I also enjoy reviewing my project with ADDIE and Mayer’s Principles of Multimedia Learning to maximize learner comprehension. I think this project could be better built with a larger variety of question and answer types.
